Privacy Policy

Information We Collect

Life Gateway collects several types of information to provide you with comprehensive retirement planning services:

Personal Information

When you contact us or schedule a consultation, we collect your name, email address, phone number, mailing address, and employment information. For our financial advisory services, we may also collect Social Security numbers, dates of birth, pension account details, employment history, and beneficiary information.

Financial Information

To provide accurate retirement planning recommendations, we collect information about your current retirement accounts (403b, 457b, IRAs), pension details, salary information, insurance policies, and investment preferences. This allows us to create personalized strategies tailored to your specific situation.

Automatically Collected Information

Our website may collect certain technical information automatically, including IP addresses, browser type, device information, pages visited, and time spent on our site. This helps us improve our website performance and user experience.

How We Use Your Information

Life Gateway uses your personal and financial information for the following purposes:

• Provide retirement planning, pension analysis, and financial advisory services
• Conduct comprehensive reviews of your retirement readiness and insurance coverage
• Generate personalized retirement income projections and recommendations
• Process transactions and manage your accounts
• Communicate with you about your services, appointments, and account updates
• Send educational materials about retirement planning and financial topics
• Comply with legal and regulatory requirements
• Improve our services and develop new offerings
• Protect against fraud and unauthorized transactions

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, such as insurance carriers, investment companies, technology providers, and compliance services. These parties are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

SMS Communications

By providing your mobile number, you consent to receive automated text messages from Life Gateway regarding appointments, reminders, and important account updates. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. We do not share your mobile number with third-party marketers.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and measure our advertising. You can control cookie settings through your browser preferences, though disabling cookies may limit some website functionality.

We work with two advertising and analytics partners. Meta Platforms (the Meta Pixel, dataset 1037867852634319) and Google (Analytics and Ads). They receive the pages you visit on this site, including the page address and title, a cookie identifier such as _fbp or _ga, your IP address, and your browser and device information. We use this to measure which advertisements work and to show Life Gateway's ads to people who have already visited the site. Their own policies apply: Meta and Google.

We never share with these partners anything you type into a form or a calculator on this site, nor any health, medical, or financial account information. They receive page addresses and technical browser data only.

Sharing page-visit data with advertising partners may count as "sharing" for cross-context behavioral advertising under California law, even though we do not sell, rent, or trade your personal information. To opt out: turn on your browser's Global Privacy Control signal, adjust Meta Ad Preferences or Google Ads Settings, use any tracking blocker, or contact us and we will honor the request.

Data Security

Life Gateway implements industry-standard security measures to protect your personal and financial information. We use encryption for sensitive data transmission, secure servers with firewall protection, regular security assessments, and restricted access to personal information on a need-to-know basis. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual obligations
• Opt out of marketing communications at any time
• Receive a copy of your personal information in a portable format

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial and regulatory records are maintained according to industry standards and legal requirements, typically seven years or longer as required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to update your information, please contact us:

Life Gateway
5764 North Orange Blossom Trl, Suite 61888
Orlando, FL 32810
Phone: (904) 730-1880
Email: info@life-gateway.com